1. About these terms
These terms apply to work carried out by AM Handyman and Maintenance Services, ABN 27 977 962 125. Nothing in them takes away any right you have under the Australian Consumer Law. Where these terms and your written quote conflict, the quote wins.
2. Quotes
Quotes are free and are given in writing. A quote is valid for 30 days. After that we may need to requote, because material prices and our schedule move. A quote is based on what we could see and on what you told us. If the job turns out to be materially different, clause 9 applies.
3. Acceptance
A job is booked when you accept the quote in writing, which includes a reply by email or text, or when you pay a deposit. At that point these terms and the quote form the agreement between us.
4. Prices and payment
Prices include GST unless the quote clearly says otherwise. Where a deposit is required for materials it will be shown on the quote. The balance is due on completion unless we have agreed something else in writing. Materials we supply remain our property until they have been paid for.
5. Your consumer rights
Our services come with guarantees that cannot be excluded under the Australian Consumer Law, including that they will be provided with due care and skill, be fit for the purpose you told us about, and be supplied within a reasonable time. Our workmanship warranty, set out on our warranty page, is in addition to those rights and never instead of them.
6. Scheduling
We book in good faith and we work 7am to 5pm. Weather, material supply and jobs that run longer than expected can move a date. If yours moves we will tell you as soon as we know, rather than on the morning.
7. Cancellations
You can cancel at no cost before materials have been ordered or work has started. After that we may retain the reasonable actual costs we have already incurred, such as materials ordered specifically for your job. We do not charge a cancellation fee beyond real costs.
8. Dividing fences
Where work involves a fence on a boundary between two properties, the cost of a dividing fence is generally shared between the adjoining owners under the Dividing Fences Act 1991 (NSW), and there is a process for giving your neighbour notice. That arrangement is between you and your neighbour. Our contract is with whoever engages us, and that person is responsible for payment. We will provide an itemised quote you can give to your neighbour.
9. Site conditions and variations
Repair work sometimes reveals something that could not be seen when we quoted, such as rot behind a board, a failed bed under a tile, damage inside a wall, or a service running where nobody expected it. If that happens we stop, tell you what we have found, and price the extra work as a variation for you to agree before we carry on. You will not receive an invoice for work you did not agree to.
10. Asbestos
Older properties can contain asbestos, particularly in fibre cement sheeting, eaves and older fence panels. We do not remove, cut, drill or break asbestos containing material. If we suspect it, we stop work in that area, tell you, and you will need a licensed asbestos removalist. Any cost for that is separate and is not included in our quote.
11. Licensed trades
We are a handyman and maintenance business. We do not hold a NSW Fair Trading contractor licence and we do not carry out work that requires one, or work that requires an electrical, plumbing, gasfitting or waterproofing licence. If your job needs a licensed trade we will tell you before we quote it.
12. Access, services and boundaries
You are responsible for giving us safe access to the work area on the agreed day, for telling us about pets, alarms and anything hazardous on site, and for telling us where you believe underground services run. Where digging is involved, a Before You Dig Australia enquiry is worth making, and for anything on or near a boundary a surveyor is the only way to be certain where the line is.
13. Insurance and liability
We carry $5 million public liability insurance and can provide a certificate of currency on request. Subject to your rights under the Australian Consumer Law, our liability is limited to resupplying the service or paying the cost of having it resupplied, and we are not liable for indirect or consequential loss.
14. General
If any part of these terms is found to be unenforceable, the rest continues to apply. These terms are governed by the law of New South Wales. Last updated 29 July 2026.